🚫 No Returns Accepted Seth Sakharam Nemchand Rasashala does not accept returns on any products once the order
has been dispatched. Please read this policy carefully before placing your order.
At Seth Sakharam Nemchand Rasashala, we deal exclusively in Ayurvedic medicines and herbal health products. Due to the nature of medicinal products — and to ensure the highest standards of safety, hygiene, and product integrity for all our customers — we do not accept returns under any circumstances once an order has been dispatched from our facility.
This policy is in place because:
While returns are not accepted, we will consider a replacement or refund only in the following exceptional circumstances:
| Situation | Resolution | Timeframe to Report |
|---|---|---|
| Product received in damaged / broken condition | Replacement or refund | Within 48 hours of delivery |
| Wrong product delivered (different SKU/product) | Correct product dispatched or refund | Within 48 hours of delivery |
| Product missing from order (short shipment) | Missing item dispatched or refund | Within 48 hours of delivery |
| Product expired at time of delivery | Replacement or refund | Within 48 hours of delivery |
To raise an exception claim, customers must contact us at sales@sakharam.in or call +91 072489 46611 within 48 hours of delivery, with:
We urge customers to review their order carefully before placing it. Once an order is dispatched, it cannot be recalled, redirected, or returned to us. If you wish to cancel an order, please do so before the order is shipped (see our Cancellation Policy).
If you have purchased a product in error (wrong variant, wrong quantity), please contact us immediately. If the order has not yet been dispatched, we may be able to cancel and replace it. Once dispatched, our no-return policy applies without exception.
For any return-related queries, please reach us at:
